Privacy Policy

Christian Dumoulin, operating through a cooperative.

Email: [email protected]

Data is processed in the context of digital strategy consulting, visual production and web development activities.

Via contact form: name, email address, subject and message content.

Via audit forms: name, email, diagnostic selections.

Via Cal.com (booking): name, email, timezone.

Via Umami (analytics): anonymized browsing data (pages visited, duration, source). No personal data is collected by Umami.

No payment data is collected through this site.

Responding to contact and quote requests.

Project follow-up and client relationship management.

Anonymous audience analytics (Umami).

Appointment scheduling via Cal.com.

Continuous improvement of the site and services.

User consent (contact forms).

Legitimate interest (anonymous analytics, client follow-up).

Pre-contractual measures (quotes, audits).

Cloudflare (CDN hosting) — data served through their network.

Resend (transactional email) — for sending form messages.

Cal.com (appointment scheduling) — for call management.

No data is sold, rented or shared for commercial purposes.

Contact data: retained 3 years from last contact.

Umami analytics data: retained 12 months.

Cal.com data: retained according to Cal.com's retention policy.

Right of access: obtain a copy of your data.

Right to rectification: correct inaccurate data.

Right to erasure: request deletion of your data.

Right to restriction: restrict processing.

Right to data portability: receive your data in a structured format.

Right to object: object to processing.

To exercise your rights, contact me at [email protected]. I will respond within 30 days.

This site uses Umami, a privacy-friendly analytics tool that does not collect personal data and does not require cookie consent.

Cal.com places strictly functional cookies necessary for booking appointments.

No advertising or third-party tracking cookies are used.

Forms are submitted via HTTPS.

Emails are sent through secure services (Resend).

The site is protected by Cloudflare's CDN and security measures.

You have the right to lodge a complaint with the competent data protection authority (APD in Belgium, AEPD in Spain, CNIL in France).